Privacy Policy

This Privacy Policy describes the types of data we collect, how we use and store it, and the rights you have regarding your personal information. By using our website, services, or platforms, you consent to this Privacy Policy and agree to the terms described herein. We may update this policy periodically, and we encourage you to review it regularly for the latest information.

1. Information We Collect

• Personal Information: Name, contact details (email, phone), address, and identification details where required.
• Company/Business Information: COI, GST, PAN, address proof, and authorized signatory details (PAN, Aadhaar, Passport).
• Financial Information: Bank account details, cancelled cheque (for invoicing/payment purposes).
• Usage Data: IP address, browser type, device type, OS, pages visited, and actions performed.
• Job Seeker Data: CVs, educational details, and contact details submitted via careers page.

2. Why We Collect Information

We collect your information strictly based on legitimate business interests and compliance requirements:

• Delivering and improving our services (software development, digital marketing, fintech platforms).
• Enhancing user experience on our website and portals.
• Communicating with you via email, phone, or other methods.
• Authentication and verification of client records.
• Detecting and preventing fraud or unauthorized activity.
• Sharing data with trusted third parties where necessary.
• Compliance with applicable laws and regulatory obligations.

3. Use of Cookies

Our website uses cookies to improve user experience and gather insights:

• Distinguish you from other visitors.
• Collect anonymous statistical data (browser, location, OS, session time).
• Optimize and enhance website performance.

You may disable cookies in browser settings, but some features may not function properly.

4. Security of Your Data

• We follow strict measures to comply with Indian laws and international standards (like GDPR).
• Access is restricted to authorized personnel only.
• Technical and organizational safeguards minimize risks of unauthorized access or disclosure.
• We cannot guarantee 100% security of data transmission. If legally required, you’ll be notified of a breach promptly.

5. Data Retention

We retain your data only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal, regulatory, and contractual obligations.
• Support dispute resolution or enforce agreements.

Once no longer required, your data will be securely deleted or anonymized.

6. Your Rights

Depending on applicable laws, you may:

• Access and request copies of your data.
• Request corrections to inaccurate/incomplete information.
• Request deletion of data (subject to obligations).
• Object to certain data processing.
• Withdraw consent where applicable.

7. Third-Party Sharing

We do not sell or rent your personal information. Limited sharing may occur with:

• Service providers, partners, or affiliates assisting us.
• Regulatory/government authorities where legally required.

All third parties are contractually obligated to ensure confidentiality.

8. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect their data. If such information is provided, please contact us for deletion.

9. Changes to This Policy

KrestaPay may modify this Privacy Policy at any time. Updates will be posted here. Significant changes may also be communicated via email.

10. Contact Us

KrestaPay Software Private Limited
📍 Jaipur, Rajasthan, India
📧 Email: info@krestapay.com
📞 Phone: +91-7300076262
🌐 Website: www.krestapay.com